1. Countries supported for delivery

We ship to almost every country in the world except Bahamas, Yemen, Cuba, Iran, Sudan, Syria

2. Shipping cost

    You can enjoy free shipping on orders over US$50. Otherwise, Standard Shipping costs US$5. 

      Note:
    1. “Free shipping for orders over $50 USD” is only available for use on regular-priced items, not free items
    2. The shipping cost-$7.99 USD of the Free Product is not deductible. $7.99 USD including shipping, tax and $4.99 donation to impoverished children

3. Delivery Time

    Shipping Details

     Processing Time: 2-5 business days

     Express Shipping Time (DHL): 6-8 Business Days.

     Standard Shipping Time: 2-20 business day

4. Change of Delivery Address

NO FEE for changing shipping address BEFORE we provide you the tracking number.

5. Order Tracking

If you have already registered on chakraandaura.com, you can track your order, shipping and handling information on your account.

6. Order Cancellation

If you wish to cancel your order before it has shipped, please contact us immediately, we will not charge additional handling fees and provide a full refund. Once the product has been shipped, the standard return policy will apply.

7. About Tax

Once your order is successfully placed, you will not be charged any fees. In some cases, your destination country may impose VAT or other taxes, duties or charges. However, in our experience, this is very rare. If you still have questions about taxes and fees, you can learn about local customs policies. If you have any questions, we are happy to help you.

Note:
Handling Days: The Handling Day tells you when a package leaves our warehouse.
Transit Days: The Transit Day is the time it takes the carrier to deliver a product to a customer. Actual delivery dates may vary due to various factors such as shipping delays, weather conditions, etc.

For any shipping questions please email support@chakraandaura.com

Our policy lasts 30 days. At Chakra & Aura, we are dedicated to providing high-quality items to our customers. If for any reason, you are not completely satisfied with your purchase, we offer a convenient 30-days return policy. This means that you have 30 days from the date of receiving your item to request a return. Any return request after 30 days will not be honored.

This policy outlines the terms and conditions governing returns and refunds for items bought on our website.

1. Eligibility for Returns and Refunds:

- If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 30 days from the date of receipt.

2. Timeframe for Returns:

– You must notify us of your intention to return a product within 30 days of receiving it.

3. Return Process:

– To initiate a return, please contact our customer support team via email at support@chakraandaura.com Provide your order number, the reason for the return, and any relevant photos of the product.

– Our team will assess your request and provide you with a return address, including a return shipping label if applicable.

5. Refund Process:

A refund will be processed within 1-2 business days after we have confirmed that the item matches the buyer’s description. Refunds will be made to the original payment account, Please note that it takes for the refund to be credited to your account depending on your card issuer and typically takes 7-15 days.

6. Return Charges

No additional handling fee for returns. We are pleased to offer free return shipping for all items, regardless of the reason for return.

7. Exchanges:

If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. There are no additional handling fees and shipping charges for exchanges.

8. Cancellation:

– If you wish to cancel your order before it has shipped, please contact us immediately. Once the product has been shipped, the standard return policy will apply.

For any shipping questions please email support@chakraandaura.com 

More Than Accessories—A Way of Life

Founded in 2022, Chakra & Aura is more than just an online jewelry store — it’s a community rooted in balance, intention, and conscious living. Each piece is thoughtfully selected to support your journey toward inner harmony, self-awareness, and personal growth.

Here, style meets energy. Our jewelry isn’t just worn — it’s experienced. Each design represents a quiet ritual, a moment of grounding, and a reminder to reconnect with your inner self. We invite you to wear every piece with intention, allowing it to support your energy, center your mind, and bring calm into everyday life.

Why Chakra & Aura?