Detail-SHIPPING INFORMATION
1. Countries supported for delivery
We ship to almost every country in the world except Bahamas, Yemen, Cuba, Iran, Sudan, Syria
2. Shipping cost
You can enjoy free shipping on orders over US$50. Otherwise, Standard Shipping costs US$5.
Note:
1. “Free shipping for orders over $50 USD” is only available for use on regular-priced items, not free items
2. The shipping cost-$7.99 USD of the Free Product is not deductible. $7.99 USD including shipping, tax and $4.99 donation to impoverished children
3. Delivery Time
Shipping Details
Processing Time: 2-5 business days
Express Shipping Time (DHL): 6-8 Business Days.
Standard Shipping Time: 2-20 business day
| Country | Shipping Time |
| United States | 8-14 Business Days |
| Canada | 8-14 Business Days |
| Australia | 8-15 Business Days |
| United Kingdom | 7-12 Business Days |
| Mexico | 10-16 Business Days |
| Germany | 7-12 Business Days |
| Italy | 7-12 Business Days |
| Singapore | 8-14 Business Days |
| France | 7-12 Business Days |
| Spain | 7-12 Business Days |
| Netherlands | 7-12 Business Days |
| others | 7-20 Business Days |
4. Change of Delivery Address
NO FEE for changing shipping address BEFORE we provide you the tracking number.
5. Order Tracking
If you have already registered on chakraandaura.com, you can track your order, shipping and handling information on your account.
6. Order Cancellation
If you wish to cancel your order before it has shipped, please contact us immediately, we will not charge additional handling fees and provide a full refund. Once the product has been shipped, the standard return policy will apply.
7. About Tax
Once your order is successfully placed, you will not be charged any fees. In some cases, your destination country may impose VAT or other taxes, duties or charges. However, in our experience, this is very rare. If you still have questions about taxes and fees, you can learn about local customs policies. If you have any questions, we are happy to help you.
Note:
Handling Days: The Handling Day tells you when a package leaves our warehouse.
Transit Days: The Transit Day is the time it takes the carrier to deliver a product to a customer. Actual delivery dates may vary due to various factors such as shipping delays, weather conditions, etc.
For any shipping questions please email support@chakraandaura.com
